FAQ
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FAQ *
how do i find you?
We have a beautiful room located securely at Easy Storage. Please park up the front and wait by the main gate. A facilitator will collect you 5 mins before your booking or event time.
Are we in a storage shed?
No! We have a beautiful renovated room for our events and bookings. The space is fully carpeted, enclosed and with air conditioning/heating with access to a toilet. The space is very comfortable and a regular shop front.
Is the studio accessible?
The studio is about a 100m walk from the car park down a flat and paved road, we are located on the ground floor and there are no stairs. Our studio is wheelchair accessible however the toilets are not. We pride ourselves on being accessible, if there are any accommodations you require for an event or booking please contact us prior to the event so we able to discuss a way to make you comfortable. It is a high priority of ours to provide an inclusive experience so we strongly encourage you to reach out if there is ANYTHING we can do to make you more comfortable.
What Happens if i’m late?
For group events, please arrive early to ensure you are not late. Unfortunately due to the security we are unable to admit anyone after the start time of events. To respect the time of other attendees present we are unable to wait for your arrival.
For private bookings, we are able to collect you upon your arrival, but due to other bookings and events we will be required to finish the booking at the original designated time. Please arrive early to ensure you get the most out of your booking.
What is the refund policy?
Due to the small size of our events we require 7 days notice of cancellation to process a refund.
Private bookings require 7 days notice for a full refund or a minimum of 48hrs notice for a credit of 80% of service price.
Do you offer (service)?
Our facilitators have a wide range of skills and experience, some of which are not formally advertised. If you are searching for a service not advertised its best to contact us and we can discuss what you are looking for and see if we able to help you. If we are not able to facilitate, we often are able to recommend someone in the Perth area who will be able to help you.